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Candle Business Tracker |
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Support
Choose a Topic:
Get 1-on-1 Support- First, I'm here to help answer any questions you have about using the CBT, but it's hard for me to diagnose things that may be happening on your computer itself. So it helps if you provide me some information so I can better assist you... things like:
This information helps me a lot, so when writing for support for the first time, please try to include that info. Please Do Not Call the Company for CBT Support- While this website is linked to, through your company back office, and even though the company has approved this document, their Customer Service and IT Support teams cannot provide support for the CBT, and this is by design. One thing I wanted to ensure, is that the company doesn't get burdened with questions about the CBT, because they don't know the document, and their time is too valuable helping us maintain our distributorships. That's why the CBT document itself is not in the back office. Since this website was built exclusively for CBT distribution, training and support, it's here where you should initiate any contacts to get help... and I'll be happy to provide it... this baby's my pride & joy, so I'd love to see lots of people using it! Please Go Through the Training Lessons- Even if you're experienced with Excel®, it helps to go through the training lessons I built on the Training Audio Series page. You can probably skip the Excel Basics lesson if you know Excel pretty well, but it helps to just familiarize yourself with all the functionality of the Tracker, before you contact us for support. Many answers can be found there. Entering Your Inventory into the CBT for the First Time- When you first start using the Tracker, here's what you'll want to do first:
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REMEMBER:
The 2012 Tracker is an Excel 2007-based document. --------------------------------------------------------------
Getting Started: When you first start using the Tracker, here's what you'll want to do first:
-------------------------------------------------------------- -------------------------------------------------------------- How-To... Do Things in Excel So many of you have asked whether you can fix an older version of your spreadsheet, rather than re-enter all your data into an updated version, and posed various other questions related to working with Excel. I will address each of your concerns as best I can. Remember, if I release an updated version of the spreadsheet, the changes in it may be just aesthetic in nature, or there could be a real issue with calculations, which could mean inaccurate totals. So be sure to check the Updates page to see what the reason is behind the latest update.
Jump to the sections that cover the following topics: ------------------------------------------------- How to Format the Tracker to Print
First, there are 4 things that dictate your printing:
These are each tab's settings used in the Page Setup
screen,
to print 1-page wide. These are all set up, so you should have to
do anything... but in case your Print Preview doesn't look like it'll
fit one-page-wide, here are the settings: How to: Fix Cells That Are Locked, But Shouldn't Be There should never be a need to unlock cells, because enough time has gone by since the Tracker's first release, that most issues related to locked cells have been resolved. I've decided to remove the instructions for unlocking the Tracker, because there are many steps, and margin for error is high. If cells are locked accidentally, they could be hard to find, and if cells are unlocked accidentally, critical formulas for calculating things could be lost. So if you ever feel the Tracker needs to be unlocked for any reason, feel free to call me, or shoot me an email at RoyJuers@mac.com, and I'll be happy to help! ---------------------------------------------------
How to: Sort Rows to Appear
You can sort rows in Excel so they appear in the
order you want them. However, there are only so many places you
can really do this. One location is in the INCOME & EXPENSES
tab, where sorting is helpful to get the expenses you entered into
chronological order. This is ideal because you then don't have to
worry about when or in what order to enter the information. You
can simply go through one receipt at a time, and then sort the whole
thing later. With respect to the RETIRED tab, allowing sorting required that I leave the Ending Inventory columns un-protected. Excel wouldn't allow sorting with the cells protected, so it was the only way I could get it to work. And since this tab will probably be the one people would most likely want to sort on, I decided to un-protect those columns. So here is what you have to do:
Caution: Since the columns I mentioned are not protected, it is possible to erase or corrupt the formulas. It is critical that you not modify the Ending Inventory columns, which are all highlighted in gray.
-------------------------------------------------------------- Other Files -------------------------------------------------------------- Q-and-A -------------------------------------------------------------- Tip & Tricks -------------------------------------------------------------- Updates -------------------------------------------------------------- What Goes Where? --------------------------------------------------------------
MORE INFORMATION WILL BE ENTERED HERE IN THE COMING DAYS & WEEKS
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Thanks for all your patience, help and
questions...
Roy |
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Roy Juers,
Candle Business Tracker Author; 1307 Villa Ln,
Apopka, FL 32712
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